Frequently Asked Questions
Discover everything you need to know about your Isabel Marant shopping experience.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your shipment's progress.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all security tags and packaging intact to be eligible for a refund.
Which payment methods do you accept?
Isabel Marant accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How do I know which size to choose?
Isabel Marant items generally follow French sizing. We provide a detailed size guide on each product page to help you find the perfect fit based on your measurements.
Are your products authentic?
All items purchased through our official online store are guaranteed to be 100% authentic Isabel Marant products, crafted with the highest quality materials.